Every once in a while I meet great folks that inspire me to tell the world. Here’s a quick blurb about one of the good guys.
Jamal Weldon is a bright young man who works as a manager at the rental car company I use frequently. His upbeat personality, professionalism and attention to detail are a few of the main reasons I keep coming back to his company. There are at least 3 other car rental companies offering similar rates in the area, but Jamal’s business knowledge coupled with his ability to make me feel like he’s a supporter of my start up business increases my loyalty. Jamal is rare. When you do enough business with other businesses it’s easy to spot people who go the extra mile. I like to call them “Hitters”. “Hitters” standout. When you’re used to getting 2 star service and then someone gives you 5 star service, lets just say it doesn’t go unnoticed.
In today’s high tech world it’s the low tech soft-skills that make the difference. As markets get more crowded and prices run more evenly smart business owners must scramble for an edge. Any edge. Positively-Charged Professionals like Jamal give their companies a priceless people edge, meanwhile carving out a bright future for themselves. If you want more out of your career, life, family it’s not rocket science. Give more. Get more.
I wouldn’t be a bit surprised if in a couple years Jamal becomes a regional manager. It’s alot harder to teach someone how to be a great people person than to teach them rental procedures. One’s an art, the other is memorization. Jamal is a hitter and you best believe once my business grows enough to support hiring someone full-time to help me run it, Jamal Weldon is at the top of my wish list, that is if he isn’t in business for himself by then. It’s guys like Jamal that inspire me. Keep it up J!
Timothy Crawford is DC, MD and VA’s Top Up and Coming Motivational Speaker. http://www.timothycrawford.com
Tags: business success, car rental, career, Customer Loyalty, happy customers, Motivation, sales, training
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